Refunds will be processed as per the rules and cancellation policy of the hotels. Such refunds shall be subject to SANCHARI HOLIDAYS receiving the same from the Hotels. However, the convenience fee paid to SANCHARI HOLIDAYS paid at the time of booking is a non-refundable fee.
All cancellations made directly with the Hotels need to be intimated to SANCHARI HOLIDAYS, in order to initiate the process of refund. The processing time for refunds may vary depending on the mode of payment, bank etc. The refund shall be processed after deducting the SANCHARI HOLIDAYS service fee which is independent of the convenience fee as mentioned above.
The refund will be credited to the same account from which the payment was made. For example, if the User used a credit card, SANCHARI HOLIDAYS will make an appropriate charge reversal to the same credit card; like-wise if the User used a debit card, SANCHARI HOLIDAYS will credit the money to the same debit card.
Standard Cancellation Policy of the Hotels
For Groups / Special Celebration Dates (24th, 25th, 30th & 31st of December & Long weekends)